How It Works

From chargeback to dispute won

Fully automated in 6 steps. No manual evidence gathering, no template letters, no guesswork.

1

Connect your payment processor

Link your Stripe, PayPal, or Shopify Payments account via OAuth in under 60 seconds. We automatically subscribe to dispute webhooks — you're notified the moment a chargeback is filed.

Stripe APIPayPal APIShopify APIWebhook listeners
2

Instant alert + AI triage

The moment a dispute fires, we alert you instantly. Our AI analyzes the reason code, dispute type, and transaction history — then recommends whether to fight, accept, or refund. We save you from wasting money on unwinnable cases.

Reason code analysisWin probability scoreFight/accept recommendation
3

Auto-collect all evidence

We automatically pull every piece of available evidence from your connected platforms: order details, delivery tracking, customer email history, prior purchases, product descriptions, and terms of service. No manual work required.

Order dataShipping trackingIP address logsEmail historyLogin timestamps
4

AI generates the rebuttal letter

This is the core. Our AI writes a professional, bank-formatted dispute rebuttal letter tailored to the exact reason code. It organizes all evidence into a clear timeline, references the right card network rules, and argues your case the way a payment lawyer would — in under 60 seconds.

Reason-code specificCard network rulesEvidence timelineProfessional tone
5

Review & submit

See the full evidence package and rebuttal letter. Review, edit if needed, and approve. Once you're satisfied, submit directly to your processor via API — never leaving your dashboard. You always have the final say.

One-click submitMerchant approval requiredDirect API submission
6

Track outcome + build win database

Every dispute outcome is recorded. Over time we learn which evidence types win for which reason codes in which industries — making every future response smarter. This data becomes your competitive advantage.

Win/loss trackingPattern learningIndustry benchmarks

Feature Overview

Everything you need to win disputes

All the tools to fight chargebacks effectively, in one dashboard.

Instant alerts

Get notified the second a chargeback is filed via email, SMS, or dashboard.

AI rebuttal letters

Professional, bank-formatted letters tailored to the exact reason code.

Win rate analytics

Track outcomes and learn which evidence wins for which disputes.

Multi-processor support

Connect Stripe, PayPal, and Shopify Payments in one dashboard.

Auto evidence collection

Automatically pulls order data, shipping info, customer communications.

One-click submit

Submit disputes directly via API without leaving the dashboard.

Ready to start winning?

Set up in 60 seconds. No credit card required.